Spotlight on leadership
5 minutes with Sue Hunt
We sat down with Impact's non-executive director, Sue Hunt, to talk about innovation, culture and the next big challenge.
How and where do you come up with your best ideas?
One of the best ways for me is by connecting and talking with people who look at things from a different angle. Having an open discussion and an attitude that is all about making things happen help immensely!
How do you encourage creative thinking within your organisation?
By not being afraid to surround yourself with brilliant people and being open to trying new things.
As an organisation grows, it risks becoming more of an ‘institution’ – how can leaders prevent this from happening?
I think that in most organisations there is a big necessity to keep things fresh, new and vibrant. A leader needs to challenge themselves to do that and lead by example.
Do you think the employer/employee relationship is changing? If so, how?
Definitely! Gone are the days where it was assumed that it was a good thing to be in an organisation for your entire working life and it was frowned upon to make lots of career moves. Career mobility is the new norm now.
Do you think people's work motivations have changed a lot in recent times?
I think people nowadays have higher expectations and want to work for organisations that are responsible in the broader sense of the word. And that’s a great thing as it challenges companies to really become organisations worth working for.
How do you or other leaders in your organisation communicate your core values?
I always believe that the best way of communicating core values is by 'walking the talk' and being seen to demonstrate them.
What’s the best way to help a new employee understand the culture of your organisation?
One of the easiest things to do is to buddy them up with someone more experienced who can help them settle in to the organisation. It’s a simple system that works really well!
Do you think your organisation misses out on any good ideas because employees are scared to speak out?
I have always worked in organisations where people are actively encouraged to voice their ideas and concerns. This is something I positively encourage and I think this is a sign of a healthy organisation.
What are the next big challenges that your business will face?
How to retain all the elements that are great about working in a smaller family-owned business while becoming a successful Global brand.
Sue Hunt is one of Impact’s non-executive Directors. She was Director of Strategic Programmes at the London Organising Committee of the Olympic and Paralympic Games (LOCOG). In this role she developed and managed the overall Strategic Programme approach for London 2012 and played a key role in delivery of a widely acclaimed Olympic and Paralympic Games – IOC “happy and glorious”, IPC “best Games ever”. She ran the Nations and Regions team supporting the promise of delivering a UK wide Games, Sustainability for the Games and all aspects of International Relations and Protocol.
Sue joined LOCOG after 20 years with Goldman Sachs, most recently as Managing Director and Chief Financial Officer for the European Special Situations Group and previously as International Treasurer for the firm.