Having joined Impact UK in 1997 as a facilitator before establishing US operations in 2001, my passion lies in leading Impact’s business and partnering with clients to architect custom leadership development programs. I’m a British national, husband, father of four, outdoor enthusiast and mountaineer. I’m always seeking my next adventure, my greatest accomplishment (other than having four boys!) was summiting Everest in 2005.
With 20 years of L&D and OD consulting experience my role includes everything from proposal development to managing global projects involving leadership development and change initiatives. As a strategic business partner, I help clients improve business results via custom solutions that align talent development with business drivers. On weekends I'll be cheering at my two sons' football games or riding my John Deere tractor in pursuit of the elusive perfect lawn.
I rely on both my unbridled curiosity and appetite for knowledge and exploration in my pursuit for continuous improvement. As an ambassador of the Impact brand, I harness this mindset to work effectively with my colleagues to increase our brand awareness and build mindshare in the marketplace. In my spare time, you can find me in the mountains skiing, hiking, and fly fishing with my wife and hound dog.
I'm passionate about helping those around me grow and develop. I utilize my knowledge of recruiting, onboarding and managing multiple complex projects and deadlines. I create project plans, manage client requests and relationships and create program materials. As a traveller at heart, I’ve visited 26 of the 50 US states, 11 foreign countries and 8 of the Caribbean islands. I love experiencing new cultures, enjoying the great outdoors and trying local cuisine.
I am a highly experienced Accounting and Financial Management professional with expertise in problem solving, business communications, project management and customer relationships. I’m an enthusiastic leader, successful in liaising across all levels, handling confidential information and managing multiple priorities. I enjoy attending live events; cheering on my favourite sporting teams, watching my friend’s rock band, and supporting my daughter’s dance team.
I have been researching, teaching, studying, practicing, directing and performing improvised theater, applied improvisation, emotional intelligence and play since 1995. This fuels the passion I have for designing and facilitating experiential learning programs. My career includes both internal and external consulting on coaching, communications skills, and leadership for global companies.
Leading the US finance department includes guiding my team, considering new ways for increased financial success, keeping the team financially informed and ensuring accurate reporting. I have a business/accounting degree and 15+ years experience as a CPA. I see myself as a finance skilled business partner rather than an accountant. I love spectator sports, food, wine, whisky, binge watching TV, travel, wood burning open fires and being outside in the fresh air.
My main role in the Americas is to prospect and generate new business. In addition to prospecting I set up appointments in order to help better qualify potential clients in the scoping phase. I have a background in advanced management and leadership. Outside of work I love to work out, catch a good concert, and spend time outside.
My passion for creativity, excellence and relationships are the foundations of my role. I support Impact’s brand awareness, industry recognition and journey to create powerful, experiential learning interventions. I enjoy working in a collaborative, fast paced environment with first-class global colleagues. I am dedicated, efficient and always helpful. Based in Boulder Colorado, you can find me skiing, climbing, hiking, biking, and finding new culinary experiences.
Having worked in L&D internationally since the early 90's, my focus is blending practical business acumen, people development and organisational change to create client solutions. I design and deliver solutions that leverage the positive aspects of a clients’ culture while challenging the structures that impede leadership capacity. In my spare time you’ll find me outside, I love exploring the world with my family.
As a past client now working at Impact, I’ve come full circle in my career and consider myself “in the zone” doing work that I truly love. Every professional experience has uniquely positioned me to lead our efforts to create a system and approach to knowledge management, helping us to become more efficient by capturing our intellectual capital and better leveraging the collective brilliance of our teams around the world.
Using ten years L&D industry experience, I build trusted partnerships with clients to create detailed project plans for complex initiatives. I manage program execution and implementation, working with teams of consultants and coaches to ensure excellence. I co-lead our global knowledge management strategy, which transformed global collaboration and knowledge sharing. Being a mom of two young girls keeps everyday an adventure and in my spare time I love to golf.
As an Account Director with Impact I’m able to leverage my ten years of Business Development and Account Management experience. I thrive in environments where I am able to develop and uncover new opportunities with partners and businesses. Most of all I am a people person and love building trusting relationships. In my spare time, you will find me spending time with my husband, two boys and our dog.
With over 20 years in L&D and consulting, I love my role at Impact! I build relationships with potential clients, educate them on our offerings, and connect them to our talented team to build outstanding development experiences for their leaders. Relationships feed my joy, so spending time with family and friends traveling, hiking, sharing a meal and a laugh, that’s my bag.
As the resident ‘islander', I bring my passion for life and the excitement of the Caribbean culture to the L&D industry and my role as a change agent. With 25 years experience and a doctorate in organizational leadership, I love incorporating new neuroscientific research when designing and facilitating powerful development solutions. You'll find me playing with my 3 incredible children in the Florida sunshine, walking the intercostal, or on the beach with a book.
Dr. Susan Gray
My role as a Program Manager in the Greenwich office is one behind the scenes, making sure the show we put on runs as smoothly and efficiently as possible, asking the questions no one has thought of and anticipating issues that have yet to happen. With a background in psychology and business, leadership and development is the perfect field for me. When I'm not working you can find me watching a documentary, drawing, listening to music, or enjoying the outdoors.
I am a program manager and I love that every day is different, from working on different tasks involved to make a program run smoothly to talking and meeting clients. I come from a hospitality background so I love the client facing aspect of my role here at Impact, as well as making sure every piece of the program is on schedule. Outside of work I am always doing something like teaching dance, travelling, and going to the beach!
I’m passionate about learning and helping people get the best out of themselves. I spent over 10 years in Learning & Development with a Fortune 15 company helping develop and deliver programs to Executives, Middle Management, and Aspiring Leaders from all different parts of the business. I believe that understanding and leveraging diversity is one of the biggest strengths of any organization and I really enjoy helping groups work towards that reality.
With more than 25 years experience, my work is primarily management consulting including OD, leadership development and executive, senior team development. I’m based in Boulder, Colorado, and serve a global role as Global Head of Solutions, and Americas Lead Design role. I design custom, immersive leadership challenges to realistically reflect emerging business issues. I also deliver organisational analysis and consulting focused on improving strategic execution.
My role as program manager in the Americas means taking each day as it comes and always learning something new. Whether it is interacting with clients or working on program logistics, each piece of this work is both exciting and rewarding! When I am not at work, you can find me relaxing at the beach (in the summertime!), traveling, baking something up in the kitchen, or just taking a leisurely walk outside.
I am like the Caulobacter crescentus (the strongest adhesive in nature), making sure our processes from program design to delivery all connect and exceed client expectation. I program manage through creating and driving our project plan, developing presentation materials, and coordinating on-site. Like the Caulobacter crescentus, I love to call anywhere near the water my home, enjoy adapting to new environments and making the best of any situation.
My first Impact memory is watching managers rope-jump off bridges whilst helping out in my 1991 school holiday. My adventure continues as a part of the Americas Leadership Team leading our Consulting Services function. Clients say my style is 100% engaging and that I bring rooms to life with my passion, energy and can do attitude. I love helping others make a difference in the world, and am a passionate cyclist, runner and Dad to my two young boys.
As the Marketing Manager I am responsible for growing Impact’s brand awareness in the marketplace and creating all marketing campaigns. Before joining Impact, I worked at several technology companies improving my skills in digital, strategic business development and marketing. I enjoy working with talented people who are passionate about what they do. Love running, playing the piano and landscape painting.
As a Client Services Consultant at Impact I work with clients on the West Coast and in Western Canada to support experiential leadership learning initiatives. I recently joined Impact after my previous experiences as Director at Linkage and Director of Client Engagement at The Gallup Organization. Outside of work you will find me spending time with my three boys and wife or up in the mountains skiing.