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Improving Performance through Coaching Skills

The Performance Mindset© - constantly influencing the performance of your people


It’s a challenging world out there. To stay ahead  of the competition, organisations need people who are hungry to achieve, drive change and actively shape strategy. Yet companies often find it hard to attract the best people and frequently struggle with disengagement and high staff turnover.

Traditional ways of addressing these problems include performance appraisals, competency frameworks and performance-related pay. These are important, but are often considered ‘just necessary’ or ‘twice a year’ activities by managers.

Having a  Performance Mindset© challenges managers with the ongoing role they play in influencing performance. It enables them to use everyday discussions and informal interactions to shape capability. The long term benefit is that constructive dialogue is used to encourage performance improvement, build and reinforce existing levels of engagement and challenge any shortfalls.

With a Performance Mindset© adopted, an emphasis on continuously improving performance becomes integral to the way people are managed everyday. It develops participants’ skills and confidence to continually nurture the capability and commitment of their people. The formal interventions then become milestones in a process rather than the process itself.

Business benefits

  • Managers who are truly committed to  continuously improving their own performance and the performance of others
  • Employees always up to date with "what good looks like" and how that contributes to overall success
     
  • Increased employee engagement – as individuals recognise how their personal style affects the engagement of others
     
  • A feedback culture which challenges under-performance quickly and constructively

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