Swiss Re
Operating in more than 20 countries, and with a presence on all continents, Swiss Re is one of the world’s largest and most diversified reinsurers.
Objective
In 2009, Swiss Re transformed its training and development offering towards a more blended learning solution with shorter classroom-based interventions. As a trusted supplier, Impact was asked to deliver a suite of modules aimed at leveraging the potential of their top leadership talent pool – up to Director level. Working consistently across North America, Asia and Europe these programmes needed to build capability and capacity for authentic leadership, effective communication and team leadership.
Solution
Impact worked closely with Swiss Re during the design phase to develop an engaging series of programmes that are fully integrated with Swiss Re’s Learning Management System; iCampus. Using a combination of Impact’s leadership proposition, business scenarios and experiential projects, participants are able to connect robust theory with real-life scenarios - laying the foundation for longer lasting learning and change back in the business.
Our blended learning approach uses webinars and telephone coaching alongside face-to-face workshops. The design of the programmes complements existing eLearning investments made by Swiss Re.
Result
To date, Impact have worked with over 250 managers on programmes in Zurich, Bangalore, Hong Kong, Kansas and New York. These have been delivered in English or Swiss German languages. The metrics below indicate distinct behavioural change back at Swiss Re.
Return on investment – participant feedback
94% agreed the training was an excellent investment for Swiss Re
91% gained new skills, learning and knowledge
72% use new skills in their first week back at work
What the participants thought:
‘The programme was very rich regarding learning methods and thus ensured that there was something in it for every learning style’
‘I particularly liked the balance between theory and putting things into practice. The facilitators successfully linked experiences in the workshop with experiences the group shared and the presented models’.
